Wi-Fi Access Provisioning Automation for a Leading $212 Billion Petro Retailer in India
Overview
ACL Digital partnered with India’s largest $212 billion petroleum company for Managed Network Operations Services and Wi-Fi Access Provisioning Automation at 3 key data center locations.
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Challenges
Absence of a Wi-Fi solution for complimentary access to patients and guests
Unavailability of up to four concurrent accesses for patients and guests using the same patient ID
Absence of a Wi-Fi Portal with Authentication, Authorization, and Accounting (AAA) Authentication
Benefits
Efficient Provisioning
Accelerated provisioning processes.
Zero Manual Efforts
Eliminated manual tasks
Transparent Tracking and Reporting
Enhanced transparency and accountability through access tracking and reporting
Superior Customer Experience
Improved customer experience
Dynamic Access Management
Implemented dynamic access quotas and site restrictions
Reduced Calls
Achieved a 20% reduction in calls
Enhanced Service Desk Utilization
Expanded Reachability
Enhanced reachability across all sites and end-users
