System Validation and Customer Technical Support for a Leading US-Based Semiconductor Manufacture
Overview
The client, a leading US-based semiconductor manufacturer offering microcontrollers and processors for sensors, analog ICs, and connectivity solutions, sought a technology partner capable of validating systems and providing technical support. ACL Digital validated the client’s Zigbee and BLE connectivity modules, developed application notes, and provided technical support for microcontrollers to their tier 1 and 2 customers. This collaboration facilitated a faster time-to-market and empowered the client’s development team to stay agile in pursuing new developments within their product port
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Challenges
Complex Cloud Environment
Lack of in-house capability for system validation and technical support
Limited Security Expertise
Insufficient resources to validate Zigbee and BLE connectivity modules
Evolving Threat Landscape
Inadequate support structure for tier 1 and 2 customers
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Enhanced Visibility
Reduced Costs
Compliance Adherence
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Enhanced Visibility
Reduced Costs
Compliance Adherence
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Accelerated the client’s product time-to-market by 15% by providing comprehensive validation support
- Rapid resolution of customer issues by our extended support team expedited the client’s production and increased chipset sales volum