Overview
The client is a prominent French multinational investment bank, with an impressive market capitalization of $23 billion, headquartered in Paris. They sought to bolster their security posture and streamline the management of security incidents. With the dual aim of improving overall security and ensuring compliance, the client partnered with ACL Digital to combat significant challenges in handling the sheer volume of security alerts and managing incident response effectively.
Challenges
Large volume of security alerts led to difficulties in promptly addressing critical threats
False positives led to critical issues from being overlooked or unaddressed in a timely manner
Lengthy process for closing incidents and manual incident management led to delays in incident resolution
Benefits
The deployment of the SIEM and Security Automation Orchestration solution yielded significant benefits:
- 70% Reduction in Response Time: The automation of incident response and workflow management led to a remarkable 70% reduction in response time. This improvement allowed the bank to address and mitigate threats more swiftly
- 50% Fewer Escalations to Tier 2/3: The automation and integration of threat intelligence tools resulted in a 50% decrease in escalations to Tier 2/3 support with the enhanced ability of the initial response team to handle and resolve incidents more effectively