Manage Engine Desktop Central Endpoint Management & MDM Tool Deployment for a US-Based 3D Printing Company
Overview
The client is a leading 3D Printing and traditional manufacturing processes provider based in the US. ACL Digital has supported the client with Endpoint Management and MDM tool for improved operational efficiency.
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Challenges
Absence of Endpoint Management and MDM tool to internal and external users
Lack of oversight of the entire organization’s IT endpoints
Core IT team operates from a single location despite the widespread locations
Lack of consistency in updates for software versions and patches across the organization
Licensing was a persistent challenge due to its status as a compliance requirement within the organization
Outcomes
- Ensured comprehensive network security, coupled with achieving a unified overview of the entire IT inventory
- Implemented efficient management of both remote and office-based workforce, resulting in quicker response times
- Identified and resolved issues swiftly, leading to significant time savings for engineers
- Achieved streamlined processes, facilitating quicker issue resolution and saving considerable man-hours in the process
- Enhanced compliance and inventory visibility maintaining a proactive and informed approach to security and asset management
