Overview
The Client is based in Europe and is a technology service provider offering IPTV services. ACL Digital built an IPTV services platform with a self-care portal that is easy to manage by the end-users.
Customer Requirements
Support content providers to deliver content and help the content distributors (operators/ISPs) acquire content licenses and offer services to their subscribers
Enable end-users subscribe to their distributors services and consume the content
Help content providers upload content, create product offering and view the consumption statistics
Help distributors purchase content from content providers, create their own products for end users and view the consumption statistics
Support centralized administration of different systems' content, providing a state-of-the-art customer care service and addressing the customer concerns by performing operations on behalf of the customer
Outcomes
- Centralized management of content generated from various systems, enabling effortless access, delivery, and distribution
- Ease & efficacy in the execution of daily tasks such as uploading content, creating a product offering, viewing consumption statistics, purchases, content consumption, subscription, etc
