Overview
The customer extended its branch in India as one of the leading Wholesale Players and Operates 20+ Wholesale Stores and 3 fulfilment centers. These stores span over an area of 50,000 square feet offering more than 5,000 SKUs across multiple product categories.
Challenges
- Reducing human errors in the paper-based registration
- Delivering a single version of truth about customer/member data
- Reducing the cycle time of on-boarding a member from days to minutes
Outcomes
Membership automation enabled members to purchase from Stores, both online & offline, and fulfilment centers providing them with seamless experience
Simplified mobile user experience helped BDAs to capture the application details and the required documents on the fly
700+ Business development associates
1 mn+ Planned activations to be achieved soon