Overview
The client is a leading 3D Printing Company based in the US. ACL Digital has leveraged ManageEngine Desktop Central to provide Endpoint Management and Mobile Device Management (MDM) services to the client ensuring that all devices and endpoints in the organization are effectively controlled, secured, and optimized for performance.
Challenges
Absence of Endpoint Patch Management Process for internal and external users
Lack of a Centralised IT Endpoints Management Solution
Wide geographical presence while the IT team is based in one location
Organisation-wide inconsistency in software versions and patching updates
Absence of a Software Licensing Management System
Benefits
- Achieved complete network-wide device patching, enabling a unified view of the entire IT inventory through a centralized console
- Facilitated effortless management of endpoints for both remote and in-office teams, ensuring smooth operations across all work environments
- Provided advanced capabilities for remote troubleshooting, allowing for swift resolution of IT issues, thereby minimizing downtime and maximizing productivity
- Implemented a highly efficient system for managing software licenses, ensuring accurate tracking and compliance with licensing agreements, mitigating compliance risks
- Ensured adherence to industry standards and regulations with the compliance management add-on
- Real-time visibility into IT assets allowed for better planning and resource allocation
