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Email and Active Directory Migration for a Leading Saudi-Based High-End Restaurant Chain

Industry

Travel & Hospitality

Services

Managed IT Services

Overview

The client is a Jeddah-based high-end restaurant chain. The company was using On-premises exchange for Email Solutions. As the company was acquired by a US-based company, the ACL Team was approached to migrate exchange to Office365 along with old emails, File servers, and Domain Controllers.

 

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Challenges

 

 

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Management of on-premises servers

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Difficulty of accurately monitoring and understanding the actions and behaviors of users

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Quota issues of Email accounts

 

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License management

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Lack of Email Security

 

Benefits

 

 

  • Achieved 100% availability of domain controllers with no downtime, ensuring continuous and reliable access to essential services
  • Streamlined the management of email boxes and groups, making it user-friendly and efficient for administrators
  • Facilitated straightforward license management, ensuring an uncomplicated and efficient process for overseeing user licenses
  • Enhanced customer satisfaction and simplified license oversight, contributing to an overall positive user experience
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