Email and Active Directory Migration for a Leading Saudi-Based High-End Restaurant Chain
Overview
The client is a Jeddah-based high-end restaurant chain. The company was using On-premises exchange for Email Solutions. As the company was acquired by a US-based company, the ACL Team was approached to migrate exchange to Office365 along with old emails, File servers, and Domain Controllers.
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Challenges
Management of on-premises servers
Difficulty of accurately monitoring and understanding the actions and behaviors of users
Quota issues of Email accounts
License management
Lack of Email Security
Outcomes
- Achieved 100% availability of domain controllers with no downtime, ensuring continuous and reliable access to essential services
- Streamlined the management of email boxes and groups, making it user-friendly and efficient for administrators
- Facilitated straightforward license management, ensuring an uncomplicated and efficient process for overseeing user licenses
- Enhanced customer satisfaction and simplified license oversight, contributing to an overall positive user experience
