Digitizing The Student Lifecycle for a Leading US Community College
Overview
The client is a Leading College in New York, USA. Founded more than 50 years ago as the New York State Institute of Applied Arts and Sciences, the College has about 25,000 Students, and 12,000+ State-Aidable full-time equivalent students.
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Challenges
Increased competition for the College in traditional areas
Considering a 360-degree view of students, consistent service delivery is the key in ensuring that the college not only remains competitive but also empowers staff to deliver better service
With better visibility of student enrollment & student reach out campaigns. Conversations & Engagements had to be strengthened
Outcomes
- 50% Faster applicant tracking
- 25% Increase in admissions staff productivity
