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Deployment of a Unified Alert Monitoring Tool Manage Engine OPM (Operations Management Suite) For a Leading US-Based 3D Printing Company

Industry

Manufacturing

Services

Managed IT Services

Overview

The client is a leading 3D Printing and traditional manufacturing processes provider based in the US. ACL Digital has provided their expertise to Deploy Unified Monitoring tool for performance improvement for business-critical applications.

 

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Challenges

 

 

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Absence of Single Monitoring Tool

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Restricted oversight and accessibility of crucial business applications

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Limited insight into their infrastructure

 

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Lack of analytics, reports, and automated recommendations

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Networking and Monitoring equipment had a distributed architecture across a hybrid IT infrastructure

 

Benefits

 

 

  • Realized a 25% decrease in operational expenses
  • Accelerated response times for mission-critical applications
  • Attained complete visibility of the infrastructure, reaching 100%
  • Lowered manpower requirements and enhanced SLAs for improved service delivery
  • Achieved performance improvements in critical business applications
  • Proactively addressed defects before incidents occur
  • Implemented unified IT operations management
  • Incorporated AI/ML-based fault management for enhanced efficiency
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