Overview
The client is a leader in 3D printing and traditional manufacturing based in the US and partnered with us to implement and manage Azure Active Directory Single Sign-On (SSO). This initiative aimed to streamline user access and enhance security across their diverse IT ecosystem.
Challenges
Complex IT environment, using a mix of cloud-based applications such as Salesforce, Co-AM, Office 365, and Azure, alongside on-premise systems
Each system required separate login credentials, leading to the need for multiple logins
Users experienced frustration due to the requirement to remember and manage numerous passwords
Heightened security risks due to password reuse and associated vulnerabilities
Benefits
- Improved User Experience: Employees enjoyed streamlined access to all authorized applications through a single login, which reduced frustration and saved time
- Enhanced Security: Centralized authentication with MFA significantly mitigated the risk of unauthorized access and password breaches
- Reduced IT Costs: Efficient user provisioning and access management reduced the IT team's administrative overhead
- Increased Productivity: Simplified application access boosted employee productivity, allowing them to focus on core tasks
- Scalability and Flexibility: The cloud-based AAD solution supported future growth and integrated smoothly with new applications
