Connected Mobile App for AWS Cloud-enabled Smart Home Safety Devices for a Leading US-Based Manufacturer
Overview
A leading US-based Fortune 500 company specializing in connected home and security products wanted to develop a unified mobile app for their cloud-connected safety products, ensuring backward compatibility with their existing legacy products on the cloud.
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Challenges
Stable and customer-friendly mobile app
Compatibility with existing devices
Outcomes
- Up to 75% Improvement in user ratings on various platforms like Amazon, Costco, App store, Play store
- 99.70% crash-free sessions achieved with robust onboarding of devices
- Customer is able to resolve 95% of consumer reported issues with dedicated support team at ACL Digital
