Overview
The client, a global leader in connectivity intelligence, specializes in providing consumers, businesses, and organizations with data-driven insights to enhance networks and connected experiences. Their focus lies in delivering call drop statistics, network performance, and carrier ranking analytics. By partnering with ACL Digital, the client leveraged big data analytics solution, achieving their objectives of providing enhanced connectivity intelligence to customers.
Challenges
Meet the demand for diverse analytics such as call drop statistics, network performance evaluation, and carrier ranking
Design and develop Extract, Transform, Load (ETL) data pipelines to manage incoming data
Analyze vast datasets to generate critical views for external customers and internal data engineers
Resolve alerts and tickets without compromising quality or security
Mobile app testing to ensure seamless connectivity and performance for mobile applications
Benefits
- Provided enhanced analytics to customers, enabling them to make informed decisions and improve their network performance
- Improved data management efficiency, enabling faster processing and analysis of incoming data
- Real-time Insights into network events, facilitating rapid responses and optimizations
- Scalability of the solution with the client's needs and adaptability to evolving requirements
- Enhanced the customer experience, enabling advanced users to leverage data for customized analytics and applications
