Overview
The customer extended its branch in India as one of the leading wholesale players and operates 20+ Wholesale Stores and 3 Fulfilment Centers. These stores span over an area of 50,000 square feet offering more than 5,000 SKUs across multiple product categories.
Challenges
- Design and Develop a tablet based online ordering solution for field/business development associates with live inventory mgmt. and location tracking working to handle both online and offline capabilities
- Enterprise apps integration for warehouse mgmt., delivery tacking
- Optimize the application and process the online orders to work on 2G/3G/4G and GSM
Outcomes
Mobile experience with less cognitive load helped the users to capture the orders in real time without any hassles
Beat plan scheduling and follow-up helped the associates in planning their work
Order status change notifications/alerts to members and associates
Dashboard & Analytics, easily determine the current demand and provide basic analytics
Offline orders in the mobile app, helped to capture the orders in the no mobile network zones
40-50% Increase in sales volume through mobile app
~<2 min Reduction in the initial sync & subsequent sync time