Overview
The company is a leading provider of healthcare services solution in the USA with 25 years of experience in healthcare products. Also an insurance service provider, the Customer chose ACL Digital as a digital practice consultant for implementation of an integrated workflow application to improve revenue cycle management.
Challenges
- Frequent error in capturing patient data manually
- Longer time taken for processing claims
- Poor patient experience
Outcomes
90% Reduction in manual effort
+50% Return in increased revenue capture
100% Accuracy
40% Reduction in average handling time