Overview
The customer is a leading US based provider of Secure Electronic Payment Processing Solutions and Self-Service Payment Portals for hospitals, ASCs and Physician groups. They are a pioneer in providing secure web-based patient payment solutions, that power faster payments while saving healthcare providers time and money.
Challenges
- Need for a Self-Service Patient Payment Portal solution for hospitals to streamline operations, simplify payment & billing operations, and increase the cash flow
- Need to improve Financial Performance through superior Patient Financial Experiences & 360-degree Patient Engagement to gain a competitive edge in Healthcare Providers Market
Outcomes
50+ Reduction in speed of patient payments in just few weeks
30-40 mins Hospital staff time saved per patient
300+ Hospitals benefited with improved patient payment cycles
25+ Cost savings on patient payment management