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ACL Digital Enhanced Personalized Wellness Journeys With Serverless Data Solutions for a Health Insurance Company

Overview

A prominent U.S.-based health insurance company sought to enhance its data governance, optimize reporting platforms, and reduce operational costs through innovative data solutions. The company required expert guidance on creating enterprise-wide data policies and procedures, implementing a serverless architecture for Snowflake, and improving the performance of its existing reporting systems. ACL Digital provided technical expertise and comprehensive support to streamline the customer’s data ecosystem and optimize operations.

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    Challenges

    Data Consolidation

    The client faced challenges consolidating key performance indicators (KPIs) scattered across multiple reports developed over the years

    Team Collaboration

    The relatively new team had limited technical and domain knowledge, making knowledge transfer time-consuming

    Complex Development Cycles

    Each solution requires going through an extensive research, demo, development, implementation, and training cycle

    Metadata Development

    The project demanded metadata creation for various business functions as part of a more significant data quality and governance initiative

    Performance Optimization

    The client needed to improve data performance and reporting responsiveness without altering the layout and content of existing reports

    Outcomes

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Improved Reporting Performance

    The optimization of reports and dashboards led to a significant improvement in performance and response times

    The implementation of serverless data architecture resulted in faster workloads at a lower operational cost

    The data quality and validation process were streamlined, reducing data quality tickets by 10%

    Outcomes

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Improved Reporting Performance

    The optimization of reports and dashboards led to a significant improvement in performance and response times

    The implementation of serverless data architecture resulted in faster workloads at a lower operational cost

    The data quality and validation process were streamlined, reducing data quality tickets by 10%

    Benefits

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

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