Connect the dots of your organization to achieve better business outcomes

We heard hundreds of stories from all around the world of people feeling undervalued, unheard and disconnected from the business, despite headquarters’ efforts to keep them engaged.

We started 2020 wanting to explore this disconnect even further, this time looking at frontline managers specifically, alongside their HQ counterparts. Our aim was to understand how they both perceive the ‘frontline gap’ – and each other.