Accelerate Infrastructure Management with AI-Powered Automation for Scalable, Secure, and Efficient IT Operations
The shift toward hybrid cloud environments and evolving business demands has made IT infrastructure management increasingly complex. Organizations struggle to manage multi-cloud deployments, minimize operational costs, and ensure scalable, secure systems. Manual processes can no longer keep up with the demand for agility, often leading to delays and errors in deployments.
We address these challenges through AI-driven infrastructure automation, leveraging chip-to-cloud solutions. By automating IT tasks like provisioning, configuration, and monitoring, we reduce operational overhead and increase efficiency. Our expertise in tools like Ansible, Terraform, and CloudFormation ensures a robust, scalable infrastructure aligned with your business growth.
Unlock Efficiency and Reliability with Our Comprehensive IMS Automation Offerings
End User Support Automation
Optimize support with tools to enhance user experience, access our comprehensive knowledge base, streamline resolutions, and automate common processes, minimizing downtime and support costs.
- Self-Service Portal.
- Automated Incident Resolution.
- Process Automation.
- AI and Machine Learning.
Data Center Automation
- Server Provisioning.
- Network Automation.
- Storage Automation.
IT Service Management Automation
- Incident Management.
- Problem Management.
- Change Management.
Network Automation
Automate network configurations across devices and operations to streamline setup, provision new network components, and optimize troubleshooting for efficient performance.
- Network Configuration Management.
- Network Provisioning.
- Network Troubleshooting.
Security Automation
Strengthen your security with systems that automatically scan to detect vulnerabilities and design the appropriate response and compliance across the patch management and security response processes.
- Vulnerability Scanning.
- Patch Management.
- Security Incident Response.
Why Choose ACL Digital’s Services to Automate Your IT Operations
Expertise and Experience
Comprehensive Service Offerings
Industry-Specific Solutions
Focus on Customer Satisfaction
Leverage of Technology
Why Choose ACL Digital’s Scalable, Intelligent AI Offerings
Technical Capabilities
We harness advanced AI frameworks and tools to develop reliable solutions that automate processes, optimize operations, and improve decision-making.
Experienced Team
Our team brings extensive experience in designing AI models, integrating machine learning algorithms, and building scalable solutions tailored to specific business needs.
AI Accelerators
We provide AI accelerators that expedite development and deployment, cutting down time-to-market and maximizing project efficiency.
Cost Efficiency
Our AI-driven automation and optimization strategies help reduce operational costs, streamline workflows, and deliver substantial savings for organizations.
Custom Domain Solutions
We build AI solutions specifically tailored to industry challenges, ensuring deep integration and alignment with each client’s unique business needs.
Partnership with Tech Giants
We leverage strategic partnerships with AWS, Azure, and Google to provide powerful AI solutions backed by top-tier cloud services and infrastructure.
Why Choose ACL Digital’s Scalable, Intelligent AI Offerings
Technical Capabilities
Experienced Team
AI Accelerators
Cost Efficiency
Custom Domain Solutions
Partnership with Tech Giants
Client Impact
Automation for IT Helpdesk & Production Support for an Indian Pharmaceutical Company
We provided IT Helpdesk & Production Support leveraging new digital technologies by augmenting the workforce with Artificial Intelligence (AI), RPA, and IPA (data-driven, predictive, and proactive operations), thus limiting manual operations to enable business agility and operational efficiency.
The Challenges
- Zero-touch IT operations, manual operations, and operational inefficiencies
The Outcomes
- User-friendly bot Search to search Automation System Library
- Legacy systems were integrated using automation tools without complex traditional system integrations
- Enterprise Automation to drive speed, scale, and success across departments
Developed a Chatbot for a Major Indian Petrochemical Retailer
The Challenges
- To reduce the number of calls at the service desk
- Enabling end users to get the status/information on existing open tickets, price changes, etc., without the involvement of service desk agents
The Outcomes
- Enhanced customer experience
- 20% overall reduction in calls
- Improved utilization of service desk agents and reachability for end users
VPN Access Automation for the Largest Petroleum Company Based In India
The client is the largest petroleum retailer brand based in India and they wanted a network operating managed services support to the customer in Mumbai RCP and 3 major DC locations.
The Challenges
- Automation for provisioning & de-provisioning of VPN service
- Manual effort reduction
- Design and implementation of the posturing endpoint automated VPN access to end users
The Outcomes
- 95% faster resolutions
- Automation of reminder emails led to lowered efforts. No manual follow-ups required
- Access tracking and reporting bringing greater transparency and accountability
WiFi Access Provisioning Automation for a Major Petro Retailer in India
The Challenges
- Wi-Fi solution to enable free Wi-Fi access to patients & guests
- Patient & guest with four concurrent access on same patient ID
- Wi-Fi portal, AAA Authentication
The Outcomes
- Faster provisioning and zero manual efforts
- Dynamic access quota and site restrictions can be applied
- Access tracking and reporting bringing greater transparency and accountability
