Deliver personalized, omnichannel retail experiences with AI-powered insights and cloud-native solutions.
The retail industry is undergoing a seismic shift as customers demand hyper-personalized, omnichannel experiences. Retailers are under pressure to meet these expectations and adapt to rapidly evolving market conditions, driven by changing social, economic, and environmental dynamics. Leveraging data insights and AI-powered solutions is now crucial to staying competitive and building long-term brand loyalty.
ACL Digital offers a comprehensive suite of retail IT solutions, encompassing everything from GenAI-driven insights to cloud-native microservices and API-led integration. By leveraging social tools, smart mobile apps with AR and VR, shoppable ads, and digital signage, our retail technology consulting team helps retailers enhance the customer journey, providing personalized experiences across all touchpoints.
Omnichannel
Drive
Personalizations
Data-Driven
Personalized
Drive Success in Retail & e-Commerce Industry
With Our Offerings
Digital Retail
With our retail IT services you can combine data, logistical, online, and offline components into a unified value chain.
Departmental Stores
Provide an experience for the customer rather than only a transaction.
B2B Wholesale
Embrace digital innovation and customer-centric strategies to unleash your business's full potential.
Speciality Retailers
Make the most of your abilities to provide a customized shopping experience.
Food & Beverages
Transform your business with our e-commerce technology solutions to outpace your competitors.
Retail Mobility and Intelligence
Excel in the crucial mobility space of retail.
Drive Success in Retail & e-Commerce Industry With Our Offerings
Digital Retail
Our comprehensive retail technology solutions integrate online presence with in-store operations, enhancing customer experiences. From e-commerce platforms and mobile apps to AI-powered smart shelves and virtual trial rooms, we equip retailers with incredible digital retail experience.
- Increase profits and efficiency with our retail automation solutions
- Improve customer intelligence with IoT solutions
- Enable cost optimization with an intelligent workforce solution
- Enable up-sell and cross-sell with product recommendation engine
- Improve operational efficiency with efficient retail cloud solutions
Departmental Stores
We integrate omnichannel retail, loyalty management, digital marketing, and workforce management. With expertise in supply chain management for retail, Oracle, SAP, Manhattan, and IBM retail solutions, we help retailers streamline operations, boost efficiency, and drive growth, all within budget.
- Increase customer loyalty with loyalty management
- Improve planning with in-store customer analytics
- Gaing better visibility into the supply chain & warehouse operations
- Seamlessly scale operations across online and offline retail channels
- Engage customers effectively with omnichannel digital marketing
B2B Wholesale
Our integrated, consumer-centric omnichannel B2B e-commerce portal enables businesses to innovate, improve operational efficiency, and drive profitability through better inventory management. From customized e-commerce portals and enterprise integrations to mobile apps, chatbots, and digital assistants, we help streamline retail operations.
- Deliver personalized customer experiences
- Streamline back-end operations for increased efficiency
- Enhance operational efficiency with EDI integration
- Provide 24/7 AI-powered customer support
- Empower field teams with mobile solutions
Speciality Retailers
From integrating digital commerce solutions to implementing consumer-driven insights, our retail inventory management services are crafted to address specialty retailer challenges. We combine industry insights with innovative technologies to help create seamless experiences, streamline workflows, and achieve scalable growth.
- Build strong customer loyalty with effective loyalty management
- Optimize inventory management with in-store analytics
- Streamline supply chain and warehouse operations for greater visibility
- Scale your retail business effortlessly with our enterprise solutions
Food & Beverages
Our indigenous mobile retail solutions, built on SMAC (Social-Mobility-Analytics-Cloud), drive shoppers’ loyalty and offer scalable, flexible solutions for new business models, private-label expansion, and online engagement. Our comprehensive suite includes omnichannel integration, e-commerce re-platforming, and digital commerce optimization solutions.
- Optimize planning with in-store customer analytics
- Gain greater visibility into the supply chain and warehouse operations
- Scale operations effortlessly with our enterprise solutions
- Engage customers across multiple channels
Retail Mobility and Intelligence
Our expertise transforms technology to leverage Analytics, Mobile, Business Intelligence, Order Management, and Social Media. We deliver innovative solutions like AR-powered virtual trial rooms, mobile-enabled enterprise apps, conversational commerce, and in-store customer analytics.
- Provide seamless customer experiences across multiple channels
- Personalize customer interactions for enhanced satisfaction
- Optimize operations and reduce costs
- Improve service efficiency with location intelligence
- Enhance flexibility and collaboration with mobile solutions
Drive Better Customer Experiences with ACL Digital’s Retail IT Managed Services
Drive Better Customer Experiences with ACL Digital’s Retail & Ecommerce Services
We empower B2B and B2C retailers with connected solutions, transforming supply chains, logistics, and in-store experiences for seamless engagement.
- Consulting and Strategy
- Customer Experience & Design
- AI-powered Retail Enterprise
- Omnichannel Solutions
- Merchandising Solutions
- Retail Enterprise & IoT
- Employee Communication Solutions
- Enterprise Training
- Workforce Scheduling
- Assurance & Compliance Services
- Retail Cyber Security
- Managed Services
Client Impact
Mobile Device Management Solution for a Multinational Retail Corporation
ACL Digital helped a multinational retail corporation implement a customized Mobile Device Management (MDM) solution.
The Challenges
- Implement a custom Android MDM solution
- Manage BYOD and corporate devices
- Secure mobile data
- Integrate MDM with any application
The Outcomes
- Consistent BYOD security policy
- Visibility into mobile device usage
- Secure corporate data across devices
- Personalized user experience
Streamlining Field Operations with Mobile Order Management
ACL Digital built a B2B enterprise digital platform to simplify order management for field associates of one of India’s leading wholesale players.
The Challenges
- Complexities of designing for tablets
- Scheduling and following up on beat plans
The Outcomes
- Reduced cognitive load through a mobile-friendly interface
- Improved field associate efficiency with beat plan tools
- Real-time order status updates and alerts
- Data-driven decision making with dashboards & analytics
Enterprise Digital Platform for Member Registration for a Global Retailer
ACL Digital built an enterprise-grade digital platform to automate member registration and improve user experience.
The Challenges
- Manual, paper-based member registration process
- Complex mobile user experience
The Outcomes
- Automated member registration
- Simplified mobile user experience
- Achieved 1 million planned activations
