Departmental Stores

Departmental store managers face intense pressure from big-box chains to global e-commerce providers. To remain competitive in the retail industry, an effective business strategy along with a suite of accurate solutions are needed to optimize costs and keep shoppers loyal to departmental stores.

From loyalty and CRM to workforce management solutions (WFMS), ACL Digital delivers seamless customer service within a specified budget to our customers. Our expertise enables our customers to  implement next-gen customer-focused solutions like personal shopping assistants, kiosks and digital signage in addition to basic retail POS and WFMS Services.  

• Omni-Channel and Cross-Channel Integration Solution

• Loyalty Management Solutions and CRM

• Digital Marketing Solutions

• Online PoS Solution

• Merchandising Solutions including Retail Information Management, Financial Planning, Category Management, Assortment and Space Planning, Price and Promotion Planning

• Supply Chain Management Solutions including Supply Chain Planning, Supply Chain Execution,  Supply Chain Visibility

• Retail Enterprise Solutions including Oracle Retail, SAP Retail, Manhattan Retail and IBM Sterling

• Store Management Solutions including In-store Productivity, Gamification, In-store Service Management and Shrink Management

• Inventory Management 

• Workforce Management System (WFMS)