Unifying Patient Engagement through Intelligent Digital Front Door Solutions
Healthcare organizations face significant integration challenges, resulting in fragmented patient experiences. Disparate patient engagement technologies often lead to disjointed interactions, hindering care outcomes and organizational growth.
We partner with healthcare leaders to overcome these challenges. Leveraging our Chip-to-Cloud expertise, we develop omnichannel engagement strategies powered by AI-driven insights. Our Digital Front Door Solutions integrate existing and new tools into a unified, intuitive hub, ensuring secure and scalable patient journeys. By harnessing the potential of cloud computing, IoT, and data analytics, we empower organizations to enhance patient interactions, improve care outcomes, and maintain a competitive edge in the evolving healthcare landscape.
Our Digital Front Door Offerings Drive Improved
Customer Experiences
Direct-to-Consumer (DTC)
It is a virtual care solution that offers on-demand healthcare at your convenience, great for low-acuity needs. Imagine accessing a community health portal, AI-driven chatbots, and symptom checkers from one platform. Our offering includes wellness support and resources to keep you engaged and informed. This integrated approach makes interacting with healthcare services seamless, enhancing communication and accessibility.
Direct-to-Patient (DTP)
DTP service provides moderate-risk and stable patients with regular access to physicians for diagnosis, treatment, and future consultation. They ensure secure integration with Electronic Health Records (EHR), clinical workflows, and patient portals, facilitating a seamless healthcare experience. Key features include AI-driven appointment scheduling, e-prescriptions for efficient medication management, comprehensive billing solutions, and smooth referral management, all designed to enhance patient care and streamline healthcare processes.
Patient Onboarding
Our unified platform makes patient onboarding seamless, making it easy for healthcare teams to connect and collaborate. This approach improves patient satisfaction and efficiency. Streamlining processes reduces operational costs and delivers an exceptional patient experience, ensuring smooth and effective interaction.
Smart Frontdesk for Hospitals
ACL’s Smart Frontdesk transforms hospital front offices by integrating digital registration, automated communication, and sensor-based solutions. It streamlines check-ins, minimizes wait times, and enhances patient experiences through seamless interactions across mobile devices, tablets, and kiosks. This innovative approach simplifies administrative tasks, allowing healthcare professionals to focus on patient care while offering patients a more efficient and satisfying experience from their first point of contact.
Why Choose Digital Front Door to Streamline Patient Journeys
Improved patient outcomes and loyalty
A seamless digital experience fosters trust and satisfaction.
Sustainable growth
Optimized operations and enhanced efficiency lead to improved profitability.
Enhanced customer experience
A unified platform streamlines care interactions and creates a personalized experience.
Maximized value
Leverage patient engagement technologies to drive better outcomes.
Secure hub
A central repository for all patient interactions and episodes.
Efficient resource allocation
Optimize healthcare resource utilization.
Addressing health equity gaps
Provide equitable access to care, regardless of location or socio-economic status.
