ACL Digital

Home / Industries / Healthcare / Total Care Experience

Seamless, Personalized Total Experiences for Improved Customer Interactions

Unifying Healthcare Ecosystems through Intelligent Data Integration and Total Experience Solutions

Healthcare organizations navigate complex, dynamic environments, hindered by data silos, disconnected systems, and fragmented patient experiences. These challenges impede service delivery, compromising patient and employee satisfaction.

ACL Digital’s innovative Total Experience (TX) approach integrates healthcare ecosystems, fostering collaborative care and exceptional patient experiences. Leveraging our Chip-to-Cloud expertise, AI-driven insights, and IoT capabilities, we implement comprehensive Total Experience (TX) Services. Our TX strategy and Customer Experience (CXP) platform unify data, streamline integrations, and enable holistic care delivery. By harnessing cloud computing, data analytics, and automation, we empower healthcare providers to deliver efficient, connected, and patient-centric care.

Total Care Experience Infographic

Driving Superior Healthcare Operations with Our Total Care Experience Offerings

Digital Front Door Solutions

ACL’s Digital Front door focuses on an omnichannel engagement strategy that leverages the latest digital technologies to create futuristic, connected patient journeys.

  • Content, portals, and commerce
  • Direct-to-patients (DTP)
  • Smart front desk for hospital/facilities
  • Billing & payment solutions
  • Patient registration, scheduling, & digital forms

Immersive Experience

Embedding Immersive technologies include Virtual reality (VR), Mixed reality (MR), and Augmented reality (AR) capabilities to enhance virtual care in direct-to-patient and provider-to-provider interactions.

  • VR-enabled remote training – clinical procedures, PPE protocols etc.
  • Remote therapy for care & mental health
  • VR medical applications
  • Health product promotion
  • Healthcare education

Virtual Care Solutions

ACL’s virtual care solutions engage the patient, family members, friends and caregivers across the entire care continuum — home (pre-care), point of care & post-care dealing with acute and chronic conditions.

  • Virtual visits
  • Remote patient monitoring
  • Digital clinical encounters
  • Direct-to-patient
  • Provider-to-provider (e-ICU, virtual ward rounds, staff education & team meetings)

Digital Engineering

ACL Digital creates an integrated total experience strategy with design-thinking & innovation in engineering next-generation healthcare products & platforms to simplify the experience of all the participants in the health ecosystem.

  • Innovation and user experience
  • Platform, product strategy & modernization
  • Mobile experience development
  • Healthcare Interoperability

Connected Care

Intelligent healthcare systems provide an improved and efficient patient outcome. ACL Digital’s IoMT solutions bring together the connected devices, platforms & mobile applications to enhance the care delivery processes.

  • Software as a medical device (SaMD)
  • Connected medical devices/care systems
  • Digital engineering
  • Platform development
  • Security & compliance

Intelligent Health

The data-driven decisions empower value-based care in health systems. ACL Digital’s intelligent solutions help to consolidate data around health applications and provide collective insights to enhance the Data-to- Decisions journey.

  • Data integration from various data sources
  • Data profiling to quality, data governance processes
  • Healthcare-compliant cloud migration
  • Healthcare analytics
  • AI/ML solutions

Experience Our Holistic Total Experience Strategy

What We Think

Healthcare Trends Technology Banner 0
Healthcare Trends & Technology to look out for in 2024
Transforming the Future of Elderly Care with Smart and Connected Platforms banners
Transforming the Future of Elderly Care with Smart and Connected Platforms
Innovating Healthcare with a Total Experience Strategy
Innovating Healthcare with a Total Experience Strategy
Scroll to Top