Seamless, Personalized Total Experiences for Improved Customer Interactions
Unifying Healthcare Ecosystems through Intelligent Data Integration and Total Experience Solutions
Healthcare organizations navigate complex, dynamic environments, hindered by data silos, disconnected systems, and fragmented patient experiences. These challenges impede service delivery, compromising patient and employee satisfaction.
ACL Digital’s innovative Total Experience (TX) approach integrates healthcare ecosystems, fostering collaborative care and exceptional patient experiences. Leveraging our Chip-to-Cloud expertise, AI-driven insights, and IoT capabilities, we implement comprehensive Total Experience (TX) Services. Our TX strategy and Customer Experience (CXP) platform unify data, streamline integrations, and enable holistic care delivery. By harnessing cloud computing, data analytics, and automation, we empower healthcare providers to deliver efficient, connected, and patient-centric care.
Driving Superior Healthcare Operations with Our Total Care Experience Offerings
Digital Front Door Solutions
ACL’s Digital Front door focuses on an omnichannel engagement strategy that leverages the latest digital technologies to create futuristic, connected patient journeys.
- Content, portals, and commerce
- Direct-to-patients (DTP)
- Smart front desk for hospital/facilities
- Billing & payment solutions
- Patient registration, scheduling, & digital forms
Immersive Experience
Embedding Immersive technologies include Virtual reality (VR), Mixed reality (MR), and Augmented reality (AR) capabilities to enhance virtual care in direct-to-patient and provider-to-provider interactions.
- VR-enabled remote training – clinical procedures, PPE protocols etc.
- Remote therapy for care & mental health
- VR medical applications
- Health product promotion
- Healthcare education
Virtual Care Solutions
ACL’s virtual care solutions engage the patient, family members, friends and caregivers across the entire care continuum — home (pre-care), point of care & post-care dealing with acute and chronic conditions.
- Virtual visits
- Remote patient monitoring
- Digital clinical encounters
- Direct-to-patient
- Provider-to-provider (e-ICU, virtual ward rounds, staff education & team meetings)
Digital Engineering
ACL Digital creates an integrated total experience strategy with design-thinking & innovation in engineering next-generation healthcare products & platforms to simplify the experience of all the participants in the health ecosystem.
- Innovation and user experience
- Platform, product strategy & modernization
- Mobile experience development
- Healthcare Interoperability
Connected Care
Intelligent healthcare systems provide an improved and efficient patient outcome. ACL Digital’s IoMT solutions bring together the connected devices, platforms & mobile applications to enhance the care delivery processes.
- Software as a medical device (SaMD)
- Connected medical devices/care systems
- Digital engineering
- Platform development
- Security & compliance
Intelligent Health
The data-driven decisions empower value-based care in health systems. ACL Digital’s intelligent solutions help to consolidate data around health applications and provide collective insights to enhance the Data-to- Decisions journey.
- Data integration from various data sources
- Data profiling to quality, data governance processes
- Healthcare-compliant cloud migration
- Healthcare analytics
- AI/ML solutions
Accelerate Healthcare Operations with Our
Total Care Experience Solutions
Total CareXP
Care Experience platform for Healthcare
Personalize and streamline daily tasks and access essential health info in a central dashboard to engage HCPs with a no-code care solution.
Digital One
Accelerate your digital transformation
A robust engineering platform for developing apps & helps in unifying and streamlining the business operations and IT systems securely with this tailor-made platform.