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Substance Engineering and Technical Support for a Leading US-Based Semiconductor Manufacturer

Substance Engineering and Technical Banner

Overview

The client is a US-based leading semiconductor manufacturer offering microcontrollers and processors to sensors, analog ICs, and connectivity. With a major business acquisition and a large customer base, the client sought an experienced technology partner to collaboratively address technical queries from their tier 1 and 2 customers swiftly. ACL Digital provided technical support for the client’s diverse wireless chipsets, addressing Wi-Fi & BT/BLE driver/firmware issues and actively engaging in debugging with end-customers for prompt issue resolution and failure analysis.

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    Challenges

    Complex Cloud Environment

    Lack of support and insufficient expertise in addressing technical queries from their end customers

    Limited Security Expertise

    The company needed more in-house expertise to manage cloud security effectively

    Evolving Threat Landscape

    The company needed to stay ahead of emerging cyber threats

    Benefits

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Improved Security Posture
    Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
    We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
    Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
    With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
    Download Case Study
    Key Features Enhanced digital ecosystem security

    Benefits

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Key Features Enhanced digital ecosystem security
    Improved Security Posture
    Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
    We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
    Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
    With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
    Download Case Study

    Outcomes

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    • Provided round-the-clock technical support to clients' customers, accelerating their product time to market by 20%
    • Extended support provided by the ACL Digital team, enabled the client's development team to save 20% of their time, so they could concentrate on new development initiatives
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    Benefits Pre sales and Post sales Technical Support
    Key Features Protect customer data
    Key Features Meet regulatory compliance
    Key Features Accelerate time to market 1
    Key Features Reduce total cost of onboarding
    Key Features Partnership with Tech Giants

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