TMS Integration Automation for a Leading $800Bn Digital Freight Network in the US
Overview
The client is a leading $800Bn digital freight network in the US. They move millions of truckloads around the country through a connected network of carriers, saving shippers money, increasing drivers’ earnings, and eliminating carbon waste. By partnering with ACL Digital, the client leveraged a comprehensive tech stack to automation and integration and significantly improved operational efficiency, scalability, and competitiveness within the logistics industry.
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Challenges
The digital freight platform needed an automated bidding process for freight shipments
Absence of a streamlined appointment scheduling process
Lack of automated systems for invoice tracking and processing payments
Required seamless integration with major Transportation Management System (TMS) portals
Solution
- Technology Automation and TMS Integration: Integrating with diverse TMS platforms required overcoming compatibility issues and varying integration protocols
- Headless Scraping: Leveraging headless scraping techniques to extract data from TMS portals and other sources, enabling real-time access to relevant information
- EDI / API Integration: Integrating with TMS portals and other third-party systems via Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs) to facilitate seamless data exchange and communication
- Webhooks: Utilizing webhooks to enable event-driven communication between the digital freight platform and external systems, ensuring timely updates and notifications
- Email Integrations: Implementing email integrations to automate communication and notifications between the platform and stakeholders, enhancing operational efficiency
- Ownership from Requirements to Solution Delivery: Ensuring ownership throughout the project lifecycle demanded coordination and strategic decision-making
Outcomes
- Streamlined operations, reducing manual effort and increasing efficiency
- Enhanced connectivity and interoperability, enabling smoother communication and data exchange between systems
- Informed decision-making, leading to better outcomes and resource optimization
- Enhanced competitiveness within the industry, offering faster and more responsive services to customers
- Cost savings by reducing manual labor and minimizing errors
- Launched 25+ automations that process 100K+ opportunities daily
- End-to-end ownership ensured accountability and transparency
