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Managed End User Support Services for the Philanthropic Arm Of A $1.6Bn Indian Telco Brand

Managed End User Support Services for the Philanthropic Arm Of A 1.6Bn Indian Telco Brand 1

Overview

The philanthropic arm of our India-based client, a $1.6Bn fastest-growing telco brand, has played a catalytic role in addressing the nation’s development challenges through innovative and sustainable solutions. ACL Digital collaborated with the client to manage their end-user support services to increase operational efficiency and enhance customer satisfaction through a steadfast commitment to SLA-driven service excellence.

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    Challenges

    Complex Cloud Environment

    Lack of sufficient IT support services

    Limited Security Expertise

    New Governance and Operational models to be built

    Evolving Threat Landscape

    Absence of a new mechanism for Service Level Agreement measurement of services

    Evolving Threat Landscape

    Absence of Security Governance model

    Benefits

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Improved Security Posture
    Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
    We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
    Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
    With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
    Key Features Enhanced digital ecosystem security
    Key Features Protect customer data
    Key Features Meet regulatory compliance
    Key Features Accelerate time to market 1
    Key Features Reduce total cost of onboarding
    Key Features Partnership with Tech Giants

    Benefits

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Improved Security Posture
    Key Features Enhanced digital ecosystem security
    Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
    Key Features Protect customer data
    We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
    Key Features Meet regulatory compliance
    Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
    Key Features Accelerate time to market 1
    With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.

    Outcomes

    Leverage the data for clinical and operational decisions to support and deliver value-based healthcare

    Key Features Enhanced digital ecosystem security
    Key Features Protect customer data
    Key Features Meet regulatory compliance
    Key Features Accelerate time to market 1
    Key Features Reduce total cost of onboarding
    Key Features Partnership with Tech Giants
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