Infrastructure and Application Management for a US-Based Payment Automation Technology Provider
Overview
The client is based in the US and offers an all-in-one net terms solution for credit checks, embedded B2B payments, and AR automation. ACL Digital designed, deployed, and managed the infrastructure and application for the payment automation technology provider’s SaaS application, thus building a more robust and reliable SaaS environment for its customers in the retail and e-commerce industry.
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Challenges
Complex Cloud Environment
Ensure 24×7 site reliability and technical support for the SaaS environment
Limited Security Expertise
Streamline new customer onboarding processes
Evolving Threat Landscape
Improve application availability and minimize infrastructure downtime
Evolving Threat Landscape
Resolve alerts and tickets without compromising quality or security
Evolving Threat Landscape
Address root causes of recurring issues and reduce alert repetition
Evolving Threat Landscape
Implement best practices for incident management, escalation, communication, and resolution
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Increased operational efficiency within the organization
- Improved scalability to meet growing business demands
- Enhanced reliability of services, resulting in higher customer satisfaction
- Reduced the time for customer onboarding, leading to faster time-to-market
- Mitigated security risks and bolstered trust with customers
- Optimized infrastructure management and reduced downtime, improved profitability
