Infrastructure Migration Project For a Conversation Intelligence Provider Based in the US
Overview
The client is a market-leading conversational intelligence provider empowering sales and marketing teams to seamlessly integrate digital and offline channels to meet modern customer expectations. Faced with challenges in managing a large on-premise data center, they embarked on an infrastructure migration project with ACL Digital to enhance scalability, reduce costs, and improve operational efficiency.
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Challenges
Over 1000 virtual machines and 500+ services running on-premise
High operating costs and management complexities associated with the data center
Frequent outages, scaling issues, and maintenance challenges
Mix of monolithic and microservices-based applications
Time-consuming deployment processes and security risks due to OS maintenance
Outcomes
- Enhanced scalability and reduced operating costs
- Improved deployment speed and reliability
- Streamlined API management and enhanced security
- Efficient service discovery and secrets management
- Enhanced monitoring capabilities and improved system reliability
