Multi Access Switch Development and Sustenance for a Network Access Solutions Provider
Overview
The customer is a $2.1bn leading provider of next generation Network Access Solutions. They wanted to enhance the feature set of wireless multi access switch product portfolio.
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Challenges
Large number of backlog defects remained unfixed due to lack of skilled resources
Need for a root cause analysis for outstanding critical issues within a short period of time
Outcomes
- Developed interoperability with third party products
- Continuous improvement by reducing the number of critical defects
- 40% Faster time to market
